Last updated: January 6, 2026
This Privacy Policy aims to inform users of the uptimeguard.pro service (hereinafter the “Service”) about how their personal data is collected, used, and protected, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable French law.
1. Data Controller
The data controller is:
- Cyrille Dagregorio
- Legal status: Sole trader (Micro-entrepreneur)
- Registered office address: 13008 Marseille
- Contact email: [email protected]
2. Personal Data Collected
As part of using the Service, uptimeguard.pro may collect the following categories of data:
2.1 Identification Data
- Email address
- Name or pseudonym
- User account information
2.2 Subscription-Related Data
- Type of subscription purchased
- Payment status
- Billing history
Banking data is never stored by uptimeguard.pro. Payments are processed exclusively by secure third-party payment providers.
2.3 Technical Monitoring Data
- URLs, IP addresses, ports, names of monitored services
- Availability check results
- Technical logs related to monitoring
This data may include professional or technical information voluntarily provided by the User.
2.4 Connection Data
- IP address
- Technical logs
- Security data
3. Purposes of Processing
Personal data is collected for the following purposes:
- Provision and operation of the Service
- Management of user accounts and subscriptions
- Monitoring of declared resources
- Sending alerts and notifications
- Security, prevention of abuse and fraud
- Customer support and technical communication
- Compliance with legal and regulatory obligations
4. Legal Basis for Processing
Data processing is based on the following legal grounds:
- Performance of a contract (provision of the SaaS Service)
- Legal obligations (invoicing, accounting)
- Legitimate interest (security, abuse prevention, Service improvement)
- Consent, where required (non-essential communications)
5. Data Recipients
Personal data is intended exclusively for uptimeguard.pro.
However, it may be accessible to technical subcontractors strictly necessary for operating the Service, including:
- Service hosting providers
- Payment providers
- Notification tools (email, SMS, messaging)
These subcontractors are subject to strict contractual obligations regarding confidentiality and GDPR compliance.
6. Hosting and Data Transfers
Data is hosted within the European Union.
No data transfers outside the European Union are carried out, except in exceptional technical circumstances and subject to appropriate safeguards in accordance with GDPR.
7. Data Retention Period
Personal data is retained only for as long as necessary for the purposes for which it is processed:
- Account data: duration of the contractual relationship
- Billing data: legally required retention period
- Technical logs: limited and proportionate retention period
At the end of these periods, data is deleted or anonymized.
8. Data Security
uptimeguard.pro implements reasonable technical and organizational measures to ensure the security, confidentiality, and integrity of personal data.
Despite these measures, no IT system can guarantee absolute security.
9. User Rights
In accordance with GDPR, Users have the following rights:
- Right of access to their data
- Right of rectification
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to object
- Right to data portability
Users may exercise their rights by contacting: [email protected]
A response will be provided within a maximum period of one month.
10. Cookies and Trackers
The uptimeguard.pro website uses cookies strictly necessary for the operation of the Service and management of user sessions.
No advertising or marketing tracking cookies are used without explicit consent.
An information banner allows Users to manage their cookie preferences.
11. Data Breach
In the event of a personal data breach likely to result in a risk to the rights and freedoms of individuals, uptimeguard.pro will notify the competent authority and affected users in accordance with legal obligations.
12. Changes to the Privacy Policy
This Privacy Policy may be modified at any time.
Users will be informed of any substantial changes.
13. Complaints
In the event of a dispute relating to the protection of personal data, the User may lodge a complaint with the competent authority, in particular the CNIL in France.